LIVEWELL COMMUNITY NEWSLETTER #28

A BIG 2022 MEANS A BIGGER 2023!

In 2022, we created new LiveWell™ training materials, shared the LiveWell Method™ with national leaders, and created a framework for innovation. Along the way, we have continued to keep our core values of dignity, empowerment, community, safety, and Elderhood front and center as we look ahead to what we can accomplish together in the new year.

'22 highlights include...

Trained 48 staff in nine care communities through our flagship 12-week LiveWell Virtual Learning Collaboratives; 

Designed a brand new LeadWell leadership program with Guardian Angel Homes and piloted it with 17 administrators and staff from Hearth & Truss company over 8 weeks

Creatted16 new LiveWell training videos with 8 new ones coming in early 2023

Translated into Spanish print modules and closed captions for videos as part of our Diversity, Equity, and Inclusion efforts

Produced three new thought leader video interviews – Fred Steele of the Long Term Care Ombudsman’s office, Cecilia Owsley of Guardian Angel Homes, and Barbara Kohnen Adriance of The Malden Collective

Presented main session presenter at the LeadingAge Annual Conference: "Building a Culture of Excellence through LiveWell: Our Moment to Accelerate Quality of Life + Financial Viability"

Launched a growing social media presence on LinkedIn;

Developed a public policy position paper, Advocacy Needs for Improving the Long Term Care Sector, Portland State University, Center for Public Service

Partnered with LeadingAge Oregon and Oregon Health Care Association as members - check out our ad in Caregiver magazine

Enhanced our LiveWell dream team with the addition of Whitney Beck, Miles Goda, and Ann McQueen


Next BIG Step: the LiveWell Innovation Hub

Artist's rendering of a LiveWell Innovation Hub Residential Facillity

Our team spent much of 2022 immersed in the question: How might we create an Innovation Hub to bring new ideas and technologies to providers in Oregon – and beyond? 

Team Innovation Lead, Andy Switky, an expert in Human Centered Design and lecturer at Stanford University, organized a year-long design process for the LiveWell team to explore the questions:

  • How might we use new tools, technologies, or methods to improve resident experience? 

  • How might we better implement and evolve regulations?

  • How might we increase staff retention and job satisfaction?

  • What best practices reduce costs to strengthen the bottom line?

Innovation is 10% inspiration and 90% perspiration

We looked at these questions from a Design Thinking perspective - what is desirable, viable, and feasible - and interviewed many people from all parts of long-term care. We learned what staff, residents, owners, operators, regulators, and other stakeholders need to transform long-term care. As we balance the needs of a diverse group of stakeholders and our mandate to improve quality, we are now considering creating a new space for emerging technologies and new operating models, such as employee ownership.  

While it’s early days, we are excited to consider new ways to improve the quality of life for residents and staff and to create sustainable businesses for owners. Stay tuned as we start bringing these ideas to life over the next 18 months! 


OUR NEXT TRAINING COHORT, STARTING  1/25/23, CAN HELP REDUCE COSTS AND INCREASE STAFF MORALE.

Why should you join our Winter ‘23 cohort and do LiveWell?

In addition to complying with quality assurance standards, LiveWell helps retain staff and build community. Care communities that do LiveWell have a 60% decrease in staff turnover. LiveWell also improves the quality of life for staff and residents. Residents have fewer falls and fewer medication errors, and staff experience fewer workplace injuries.

LiveWell communities also reduce their costs: Reduced falls and increased staff retention help communities save an average of $135,900 annually.


Welcomes and Farewells

This month we say farewell to Valerie Edwards who is leaving the team to finish her master’s degree in public health. Thank you, Valerie! We welcome Whitney Beck of Guardian Angel Homes who is facilitating the current LiveWell Virtual Learning Collaborative. Miles Goda of Revolution Equity brings deep experience in business and home health, and Ann McQueen joins the team as an advisor on person-centered care.


Happy Holidays!

And finally, with the weather here in the Pacific Northwest getting colder every day, here’s a fun winter project to decorate your windows or a Christmas tree, courtesy of our friends at Science News.

Virus Snowflake Project! 


Our very best wishes to you and yours for a wonderful holiday season, 

— Barbara + Andy, Ann, Cecilia, Judy, Marcus, Miles, Steve, and Whitney